Terms and Conditions

AGREEMENT BETWEEN CUSTOMER AND CENTRAL PARK TRAVEL TOURS, INC.

Welcome to the Centralparktraveltours.com website (”The "Website"). This
Website is provided solely to assist customers in gathering tour information,
determining the availability of central park’s tours, making legitimate
reservations, or conducting business transactions with travelers, and for no
other purposes.

This Website is offered to you conditionally upon your acceptance (without
modification) of all the terms, conditions, and notices set forth below
(collectively, the "Terms of Use” or "Agreement"). Please read
these Terms of Use carefully, as they contain important information about
limitations of liability and resolution of disputes through arbitration rather
than in court. You should also read our Privacy Policy, which also governs your
use of the Website, and is incorporated by reference in this Agreement. By
accessing or using this Website, booking any reservations for travel products
or services on this Website, or contacting our call center agents, you agree
that the Terms of Use then in force shall apply. If you do not agree to the
Terms of Use, please do not use or book any reservations through this Website
or our call center agents.

USE OF THE WEBSITE

As a condition of your use of this Website, you warrant that: you
are at least 18 years of age. You possess the legal authority to create a binding legal obligation. you will use this Website in accordance with these Terms of Use. you
will only use this Website to make legitimate reservations for you or for
another person for  whom you are legally authorized to act. You
will inform such other persons about the Terms of Use that apply to the
reservations you have made on their behalf, including all rules and restrictions
applicable thereto.all information supplied by you on this Website is true, accurate, current and complete.
DISPUTES

Central Park Travel Tours is committed to customer satisfaction, so if you have a
problem or dispute, we will try to resolve your concerns. But if we are
unsuccessful, you may pursue claims as explained in this section. You
agree to give us a reasonable opportunity to resolve any disputes or claims
relating in any way to the Website, any dealings with our customer service
agents, any services or products provided, any representations made by us, or
our Privacy Policy (“Claims”) by contacting Central Park  Travel Tours Customer Support or 1-212-470-7323.
If we are not able to resolve your Claims within 60 days, you may seek relief
through arbitration or in small claims court.

BANK AND CREDIT CARD FEES

Some banks and credit card companies impose fees for international transactions. If
the bank that issued your credit card is located outside of the United States.
Booking international travel may be considered to be an international
transaction by the bank or card company, since Central Park Travel Tours, Inc.
payment gateway processor is a US supplier. The currency exchange rate and
foreign transaction fee is determined solely by your bank on the day that they
process the transaction. If you have any questions about these fees or the
exchange rate applied to your booking, please contact your bank.

THE PARENTIAL GUARDIAN OF A MINOR MUST:

Guardian. stay in, and walk the bike to and from the park or greenway.  Wear a helmet if they are under 14 years of age, be at least 5 years old and stay in the bike lane on any park roadway that is open.

PEDICAB TOURS 

  • Maximum passenger allowance in the pedicab is three.  
  • Our drivers are trained, licensed pedicab drivers by the city of NY and with many years of experience in working in central park with customers from around the world.
  • Our pedicabs  passed the NY City safety inspection and license and insured by approved licensed company.
  •  RENTALS  BIKES
  • All customer are responsible for their bikes. Lost, stolen or missing bikes will result
     in a charge of $220 (US Dollars) per bike. The bikes are not designed for
     off road use or for jumping under any circumstances! Please be careful.
  • Renter  must agree to follow all traffic laws, signs, rules, and regulations while riding.
  • There is no travel insurance cover included in the price of the  ticket.
  • We accept no responsibility for the theft, loss, injuries or damage to personal belongings at any time during the duration of your bike rental.
  • This followin will be provided for every rental for free.  Basket 

WALKING TOURS 

There is no travel insurance cover included in the price of the ticket. 

  • We accept no responsibility for the theft, loss, injuries or damage to personal belongings at any time during the duration of your  tour. 
  • While our tours do not require a special level of fitness, all people  participating in the tours must possess a reasonable level of mobility,
     including the ability to: undertake walking of a 2-3 hours duration. 

BIKES TOURS 

Tour participants must be 18 years of age or older. Younger participants must  have a parent or legal guardian present. For the participant’s safety, a helmet is provided. If participants are under 14 years of age, they must wear a properly fitted helmet at all times while riding. Safety precautions - we ask that participants do not use: or smoke cigarettes while riding. 

Cancellation by You 

The customer may cancel the booking at any time. Written notification is
essential even if verbal notification of an intention to cancel has been given.
Cancellation charges will be applied if the customer fails to cancel 48 hours
prior to tour time. Full refund will be issued back to the card used as a method
of payment if canceled 48 hours  before the tour time. 

  • 48 hours for full  refund

  • 24  hours for 50% refund

  • Less  than 24 hours. No refund. 

Cancellation by Us 

Central Park Travel Tours reserves the right to cancel a tour due to bad
weather conditions such as heavy rain, snowfall, or other un-foreseen events
that Central Park Travel Tours has zero control over.  The customer can choose to postpone the tour for another day and time or receive a full refund. 

Central park Travel tours, Inc 

Customer Service  

Ibrahim Barrie

212-470-7323.